March 25, 2020 – At Gershman Mortgage, we want you to know we are closely monitoring the Novel Coronavirus (COVID-19) public health emergency. Our top priority is the safety and health of our employees, customers and communities. We are actively taking preventative measures recommended by the Center for Disease Control (CDC) and local health officials at our branch offices and corporate headquarters.
Although we may not be in the office full-time, Gershman Mortgage employees and loan officers continue to be available for all home loan and refinance needs. Our teams continue to work tirelessly to serve our communities and close loans on time.
Home Loans or Refinances In Process
- Our loan officers are following the quickly changing guidelines by public health officials in each state and county they serve. If you have concerns about your loan process or closing, please reach out directly to your loan officer.
- If you have concerns about your income or if your income has been impacted by the COVID-19 situation, please reach out directly to your loan officer, and they will be able to assist you with the next steps.
- Our loan officers are prepared to be flexible with you, including setting-up virtual meetings and using electronic signing.
During this time, it is important to watch out for scammers or individuals illicitly trying to gain personal information from you. To protect yourself, be wary of unsolicited emails with links or attachments. Do not give personal or financial information in an email. Our loan officers will continue to only use secure methods to communicate with you.
Our goal is to continue to provide our customers with the same level of communication, support and efficiency that our reputation was built on, and with the measures we’ve put in place, we remain confident in our ability to close loans without disruption.
For additional details regarding COVID-19, and additional steps you can take to safeguard you and your family, please visit the Centers for Disease Control and Prevention (CDC) website.
NMLS #138063 16253 Swingley Ridge Road Suite 400 Chesterfield, MO 63017 (800) 457-2357 Equal Housing Lender.