Gershman Communication – 03.27.20

 

Please check out the “Benefits Quick Sheet.” This resource has all our benefit phone numbers and website information in one document to easily access. If you need assistance, please contact Kristen Rice for any questions. krice@gershman.com 314.854.9573

Please click here to open our “Essential Business Letter.” This letter can be provided to law enforcement or other officials requesting a reason for employees not staying home during a stay-at-home order.

Please click to view the -> Familes First Coronavirus Response Act for paid leave entitlements

 

Gershman Mortgage is an essential business and will remain open and available for employees, borrowers, referral partners, etc. during “stay-at-home” orders currently issued for several states including Missouri and Illinois. We ask that if you are in the office, you comply with social-distancing rules of staying six feet apart at all times. Please ask this of your borrowers, guests, and everyone who comes inside any of our branches. The Corporate office in Chesterfield implemented the sanitizing of phones, keyboards, computer screens, mouses, and flat surfaces multiple times per week. Please continue all efforts in keeping our branches as clean as possible. We want to reiterate that we will not stop closing loans on time and serving our borrowers and each other with excellent customer service. We can and will get through all of this together.  

 

IT Support has created some how-to guides to help assist with working remotely.  These guides can help with forwarding your office phone to your cell phone, connect to the network via VPN, install a printer, and how to troubleshoot Wi-Fi issues while connecting to VPN.  We want to ensure you have the equipment you need to be successful so if you choose to work from home, please assess what you can take home to expedite your at-home set-up. If you need something to do your job better remotely, please contact itsupport@gershman.com and CC your Manager.

 

How-to Guides (click the titles below to view the documents separately):

VPN Connection

Phone Self Service Portal Instructions (Chesterfield Imperial Clayton Ofallon)

Phone Self Service Portal Instructions (Branch Offices)

How to Troubleshoot Home Wifi and Router Issues

Printer Installation

 

All the how-to guides will also be saved on the Shared Drive L: Company Information Folder

 

To contact IT Support for assistance: email itsupport@gershman.com or call at:

 

Jeff Lewis 314-854-9585

Jake Whisler 314-854-9522

David Cupp 417-447-1747

Chris Miner 314-854-9532

 

Stay safe and healthy everyone,