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Experience.com 2023 Top Performers Announced


June 18, 2024 – St. Louis, MO –

Experience.com has unveiled its list of 2023 Top Performers, and Gershman Mortgage is delighted to share that four of our loan officers have made it onto the list! Experience.com is a leading platform that collects customer reviews after a loan is finalized. It houses the most influential Experience Management Platform (XMP) globally. The insights from these reviews are crucial in evaluating the level of support our clients receive. Gershman Mortgage takes pride in its focus on customer satisfaction, and the exceptional performance of our loan officers reflects this dedication. We have distributed more than 30,000 surveys, achieving an average score of 4.92. 

Three of our loan officers were acknowledged as the Top 1% Loan Officers: 

Bo Lester (NMLS# 910755, Gravette, AR) 

Donna Mitchell (NMLS# 604865, Imperial, MO) 

Justin Berger (NMLS# 1394663, Benton, KY) 

Last but certainly not least, Tracy Hinton (NMLS# 5172, Lincoln, NE) has been recognized as a Top 10 Loan Officer! Tracy has over 800 customer reviews with a 4.95 overall score.  

“This year’s winners have demonstrated an unwavering dedication to their customers with high volumes of positive reviews and robust survey completion rates. Each of these esteemed professionals and companies have utilized the Experience.com platform effectively to elevate their customer service, amplify their online reputation, and drive growth.” – Scott Harris, CEO, Experience.com. The complete article can be found here.

Congratulations on such a successful 2023 for Bo, Donna, Justin, and Tracy! Your achievements have set a high bar, and we are eagerly anticipating the great things you will accomplish in 2024! 

NMLS #138063

16253 Swingley Ridge Road, Suite 200, Chesterfield, MO 63017. (800) 457-2357. Equal Housing Lender.